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The Layer Company

Terms of service

Please read these Terms of Service carefully before using the website operated by The Layer Company. By accessing or placing an order on our website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing our website and placing an order, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to comply with them. If you do not agree, please do not use our services.

2. Products & Custom Manufacturing

The Layer Company offers custom 3D printing (FDM & Resin), metal photo printing, custom frames, and rapid prototyping services. All products are made-to-order. Product descriptions, images, and specifications on the website are provided in good faith and are as accurate as reasonably possible. Due to the nature of custom manufacturing, minor variations in colour, finish, or dimensions within industry-standard tolerances are inherent and do not constitute defects.

3. Order Acceptance & Contract

Placing an order on our website constitutes an offer to purchase. A binding contract is formed only upon our confirmation of your order via email. We reserve the right to decline or cancel any order at our sole discretion (e.g., in cases of suspected fraud, infeasible specifications, or stock unavailability), in which case a full refund will be issued.

4. Pricing & Payment

All prices on the website are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. Prices are subject to change without notice. Payment is accepted through RBI-authorised payment gateways. The Layer Company does not store sensitive card or UPI credentials on its servers.

5. Cancellation & Refunds

Once an order is placed and confirmed, it cannot be cancelled or modified as manufacturing begins immediately. Refunds are only applicable in cases of transit damage or manufacturing defects, subject to the conditions outlined in our Return & Refund Policy.

6. Intellectual Property โ€” Our Content

All content on this website โ€” including product photography, 3D renders, text, logos, and design elements โ€” is the exclusive intellectual property of The Layer Company and is protected under applicable Indian copyright and trademark laws. Reproduction, redistribution, or commercial use without prior written consent is strictly prohibited.

7. Intellectual Property โ€” Customer-Submitted Files

All proprietary 3D CAD models, STEP files, STL files, OBJ files, and photographs submitted by customers for custom manufacturing remain 100% the intellectual property of the customer. The Layer Company will not share, publish, sell, or reproduce customer-submitted files without explicit written permission. Files are stored securely and deleted within 90 days of order completion unless you request earlier deletion.

8. Prohibited Use

You agree not to use our website or services to:

  • Reproduce or manufacture products that infringe third-party intellectual property rights, patents, or trademarks
  • Create items intended for illegal use, including weapons, counterfeit goods, or items that violate Indian law
  • Engage in fraudulent transactions or misrepresent your identity
  • Attempt to gain unauthorised access to our systems or data

The Layer Company reserves the right to refuse service and report illegal activity to appropriate authorities.

9. Limitation of Liability

To the maximum extent permitted by applicable law, The Layer Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

10. Privacy & Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy and the Digital Personal Data Protection Act, 2023 (DPDP Act). By using our services, you acknowledge and consent to the data practices described therein.

11. Governing Law & Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India. We encourage customers to first attempt resolution through our customer support before initiating formal legal proceedings.

12. Amendments

The Layer Company reserves the right to update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

Last Updated: September 2025 ยท The Layer Company, Mahesh Garden, Najafgarh, New Delhi 110043, India

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